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Contact Us

If you have questions about your order, or about any of our products feel free to shoot us an email and we will get back to you as soon as we can.

Send Us a Message 

Items can be exchanged for store credit within 30 days as long as the item is in its original condition. Send returns to:

Floratrel (Returns)
240 N. Prospect Street
Hagerstown, MD 21740
United States of America

Be sure to include your name, order number, and contact information in the package, and email us ahead of time should you need to exchange something at hello@floratrel.com. For any exchanges, the customer is responsible for return shipping.

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